EZEBUNWO SAMUEL SMART

Technical Sales & Operations Specialist

Port Harcourt, NG.

About

A versatile and results-driven professional with a background in Computer Science Education, adept at bridging technical expertise with strong sales and operational management. Proven ability to enhance product visibility, streamline inventory processes, and execute complex technical installations including CCTV, electrical, and solar energy systems. Leverages strong communication and problem-solving skills to drive efficiency and achieve measurable outcomes in diverse environments.

Work

Honor Mobile

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Promoter

Port Harcourt, Rivers State, Nigeria

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Summary

Drove sales and enhanced customer engagement for Honor Mobile's product line through effective promotion and relationship management.

Highlights

Exceeded monthly sales targets by an average of 15% through proactive promotion and in-depth demonstration of mobile device features and benefits.

Cultivated strong customer relationships, leading to repeat business and positive brand advocacy for Honor Mobile products.

Provided expert product consultations and technical support, resolving customer inquiries and enhancing overall satisfaction.

Analyzed customer feedback to inform sales strategies and contributed to a 10% increase in product adoption within the target market.

Franking Ventures Ltd

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Warehouse Supervisor

Port Harcourt, Rivers State, Nigeria

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Summary

Supervised comprehensive warehouse operations, ensuring efficient inventory control and accurate stock management for Franking Ventures Ltd.

Highlights

Managed daily warehouse logistics for over 500 SKUs, optimizing storage and dispatch processes to achieve 98% on-time delivery.

Implemented enhanced inventory control protocols, reducing stock discrepancies by 20% and improving overall record accuracy.

Coordinated with supply chain partners to streamline inbound and outbound shipments, increasing operational efficiency by 15%.

Trained and supervised a team of 5 warehouse assistants, ensuring adherence to safety standards and operational best practices.

Education

Ignatius Ajuru University of Education

Port Harcourt, Rivers State, Nigeria
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Bachelor of Education (B.Ed) Computer Science Grade:

Skills

Sales & Marketing

Product Promotion, Sales Strategy, Customer Engagement, Market Analysis, Target Achievement.

Customer Relationship Management

Client Support, Relationship Building, Conflict Resolution, Service Delivery.

Technical Support & Installation

IT Support, Computer Troubleshooting, CCTV Systems, Electrical Systems, Solar Energy Installations, System Maintenance.

Operations & Logistics

Warehouse Management, Inventory Control, Stock Accuracy, Supply Chain Coordination, Process Optimization, Efficiency Improvement.

Soft Skills

Communication, Problem-Solving, Adaptability, Teamwork, Strategic Thinking.